Why Property Managers Choose a Family Business Over Corporate Contractors
When your reputation depends on your lake looking perfect, you need a partner whose reputation depends on the same thing. Meet the Arizona family that's been making properties successful since 1981.
Why Most Lake Companies Fail Property Managers
- You're a number, not a relationship
- Subcontracted chaos with finger-pointing
- Quarterly account rep changes
- Cookie-cutter solutions that fail in Arizona heat
The cost? Emergency calls, budget surprises, and vendor coordination stress that take you away from what matters most.
43 Years of Protecting Arizona Properties
When most of Arizona was still desert, the Karstadt family was solving water problems. What started with a single client grew into the state’s most trusted lake maintenance company.
What Family Ownership Means for You:
Stability
No buyouts or restructuring. Your relationship gets stronger, not reset every two years.
Local Reputation
We live here. Our reputation in Arizona is everything. Your success protects our legacy.
Decision Speed
Problems get solved fast
Long-Term Partnership
We invest in client retention
From Dirty Hands to Arizona's Lake Management Expert
Most 8-year-olds played with toys. MaryAnne Karstadt was learning why water pumps fail.
Growing up in the family business, MaryAnne watched her father solve problems that stumped other contractors. She learned that water management wasn't about equipment—it was about the people who depend on it.
The Insight That Changed Everything:
"I watched property managers stress about coordinating five vendors just to keep their lake running. The pump guy blamed the electrician. The water treatment company pointed fingers. Meanwhile, my clients were drowning in excuses instead of getting solutions."
That's when MaryAnne built something different: “One team that owns every outcome.”
When MaryAnne took the reins, she brought 25+ years of experience plus a modern understanding of what property managers need:
- Single point of accountability
- Proactive communication that makes you look good
- Problems prevented, not just fixed
- 24/7 emergency response
One Team. One Accountability. One Plan
One Team
Trusted experts with consistent faces
One Accountability
One call fixes everything
One Plan
Custom strategies for Arizona’s challenges
We make property managers look good. When your lake is problem-free, you get the credit for hiring the right partner.
Our Promise
We make you look good to your board, your residents, and your colleagues. When your lake is consistently beautiful and problem-free, you get the credit for choosing the right partner.
Why 150+ Arizona Properties Trust Us
Fountainhead Office Park
From quarterly crises to quarterly success reports
Ventana Lakes HOA
From 15+ monthly complaints to zero lake issues
City of Buckeye
From emergency repairs to proactive optimization
What Success Looks Like
- Zero emergency calls (problems prevented)
- Predictable budgets (no surprise costs)
- Positive resident feedback (enhanced property pride)
- Board confidence (clear value demonstration)
Our Guarantee
If we don’t outperform your corporate contractor in 90 days, we’ll help you transition—at no cost.
What Happens Next
Week 1
Complete assessment and custom strategy
Month 1
Immediate improvements and resident satisfaction
Month 3
Your board praises your vendor selection